GsmServer online shop readily serves customers from all over the world. Therefore we work with the biggest international delivery companies, to assure most secure and executive transportation. The ordered goods are supplied on FCA terms according to INCOTERMS 2000.

Delivery time

In-stock orders are shipped within maximum 2 business days after the payments are entered to our account. Shipments are executed from Monday till Friday. Orders submitted on Saturdays, Sundays and certain enounced holidays will be processed the next working day.

The average delivery time is 3-5 days depending on delivery company and destination address.

GsmServer online shop has stock facilities in Hong-Kong and Europe. For convenience and cost-efficiency purposes, we ship the goods from the stock which is the nearest to the customer.

Shipment cost

Shipment costs are not included in product prices. They are calculated due to the pricing policies of the delivery companies. Please, note that the shipping rates are weight-based. The weight of every item is indicated on its detail page.

How to choose a delivery company

Select any product(s) from those available for purchasing from GsmServer and add them to your shopping cart by clicking "Buy now" button. After that you should fill in shipping info and select the delivery company you prefer. Delivery cost will be automatically calculated depending upon the weight of the parcel. Finally, you'll see a detailed invoice including transportation fees you will be charged.

Please note: When some of the ordered items are not available in a single stock, we may ship them from the farther one, therefore charging different price. In this case a customer may choose separately any delivery company for shipment from every stock.

How to minimize the number of shipments

If items you have ordered are available form several stocks, please, do not hesitate to contact our sales managers and we will do our best to group the ordered items into the fewest shipments possible. Depending on the availability of the items you're purchasing, you might have to wait a bit longer for your order to ship, but you'll save money on shipping.

Tracking your package

As soon as your order is paid, GsmServer will ship the ordered items to you by means of the delivery company you've selected. Our manager will send you an e-mail with the tracking or delivery confirmation number of your package, enabling you to track the parcel all its way to you. The logged customer can track the package directly from his\her account page on GsmServer. For this purpose you should enter Order History section and click on delivery confirmation number of the shipped package in question. Alternatively you can track your package directly from the web-site of the respective delivery company*.

* This option may not be supported by all delivery companies.

If you would like to check whether your order has been already shipped, please use Invoice Tracking service on your account page.**
** Please note, that a buyer may track the delivery at least in 1-2 days after obtaining the tracking number. This happens due to package registration policy adopted by delivery companies and should not make customers worried about their orders.

Special Warning

Customer's postal address serves the main requisite for order processing. Therefore, please, be very careful while writing down your shipping address and zip code. As soon as you noticed any mistake in the address, please inform our manager immediately.

Shipping requirements to Visa / MasterCard holders

GsmServer online shop doesn't ship to P.O. boxes.
We ship only to the card holder's billing address indicated in the credit card registration documents. Due to high level of our SSL (Secure Credit Card) transaction system, every customer may feel safe while using his/her actual card holder's billing address.

Warranty and returns policy

Our warranty does not cover risks of product's damage or loss within the responsibility of delivery company. For this reason, please check the parcel right on receipt and compare the contents with the packing list in the presence of the courier. If your package is lost by the delivery company, you should claim them directly. However, take into consideration that they will compensate the lost products only within the amount at risk indicated in the invoice according to your request. Expenses for shipping of the defected equipment both ways to and from the Customer's site are not covered by the warranty, except for the situations, when the customer receives dead on arrival product with "Tested" sticker.

Purchase